Protecting Consumers' Personal Information

Consumers have a right to make purchases without disclosing their personal identification information. If a retailer in California gave you the impression that a credit card transaction could not be processed without obtaining your personal identification information, obtain experienced legal help.

The California Supreme Court recently ruled in Pineda v. Williams-Sonoma Stores, Inc. that requesting consumers' personal identification information as a condition of a sale violates the California Song-Beverly Credit Card Act, which was established to protect consumers' personal information. At the Law Offices of Allan A. Sigel, P.C., we are committed to helping consumers take a stance against deceptive retail practices.

Our firm's principal attorney, Allan A. Sigel, has more than 45 years of experience in consumer protection. We apply our years of experience and legal skills in pursuit of holding retailers accountable for using individuals' personal information for their benefit.

Contact us online or call us toll free at 800-651-0702 to schedule a consultation with a highly skilled Los Angeles consumer protection lawyer.

Retailers throughout the country including Walgreens and Williams-Sonoma have been known to ask consumers at the point of a sale for their personal information, including their address, email address, zip code and phone numbers. Individuals' personal information is often collected for marketing efforts. In an effort to protect consumers' rights, retailers that accept credit cards are prohibited from:

  • Requesting cardholders to write down their personal identification information as a condition of the sale
  • Requiring the cardholder to provide their personal information for the retailer to record as a condition of the sale
  • Using credit card forms with preprinted spaces designed to capture cardholders' personal information at the time of a sale

Retailers who violate consumers' privacy rights can face $250 fines for the first violation and $1,000 for each subsequent violation, plus legal fees. If you have made a credit card purchase where your address, phone number, or zip code was requested, entrust our law firm to help secure your legal rights.

Pursuing Class Action Litigation Against Deceptive Retailers

Financial barriers may make it difficult for the average personal to hold large retailers accountable for violating their privacy rights. At the Law Offices of Allan A. Sigel, P.C., we are committed to helping consumers fight back against deceptive retail practices through class action litigation. Consumers with similar claims against a retailer can join forces to hold the negligent party accountable.

If you think you a retailer has taken advantage of your personal information, we can protect your rights and help you seek compensation. We routinely pursue claims against large corporations for consumer fraud.

Contact Us For Consumer Protection

If a California retailer threatened to not process your sale without obtaining your personal information, contact us online. We are committed to providing experienced and strategic advocacy throughout the state of California in consumers' rights.